Robotic Process Automation (RPA) Trends to look out for in 2022
- Robotic Process Automation
The heavy investment towards RPA indicate that digital transformation is now a priority for organizations. Its 2022, and almost every person in the IT industry knows about RPA services. Whether it is automating data entry tasks or filling out customer forms, RPA use cases are found in every industry. Healthcare, BFSI, Logistics - RPA implementation is increasingly being used to achieve efficiency in every sector.
With the growing popularity of automation and its apparent benefits, RPA implementation is expected to take a new turn with advancements in Artificial Intelligence (AI), Machine Learning (ML) and Cloud Computing this year. RPA industry trends to watch out for:
Intelligent Automation-
- Intelligent automation combines automation with AI, which will enable companies to generate insights from repetitive tasks. RPA bots constantly evolve from self-learning AI algorithms; they will not only enter data in IT systems but also find patterns in that data simultaneously, eliminating the need to install AI and RPA separately. Intelligent Automation will also provide better trial-and-error capabilities to find solutions.
Trends in Finance-
- RPA tools will identify the customer’s journey and create workflows that will seamlessly connect them with the bank or the financial institution. There are also higher-order use cases where complete process re-engineering is in focus. Robotic Process Automation now ensures that customers can easily find their way through business complexities for availing the services of the bank or the financial institution.
RPA cloud deployment-
- Gartner forecasts that more than 20% of RPA deployments will be cloud-based by 2024, up from 1% in 2020. RPA cloud deployment will enable companies to process data easily. It means that they can virtually build an RPA infrastructure and deploy bots. In essence, cloud technology will also become a source for self-driven bots that can perform multiple functions from the same data. Vendors will offer cloud bots that can reduce the infrastructure set-up cost as
RPA in Enterprise Resource Planning (ERP)-
- Implementation of ERP solution helps organizations centralize, manage, and streamline day to day operations. RPA will take it one step higher by automating the labor-intensive part of running the ERP solution. Integration of ERP and RPA would lead to better customer experiences. Through a centralized source of data, companies can deploy continuous triggers for tasks, making the entire process Also, employees would have access to the processed data without the hassle of searching in different systems.
There are more than 150 RPA vendors in the industry. They provide solutions for industry-specific needs. RPA Automation Anywhere, RPA UiPath, and Blue Prism RPA are the three industry-leading RPA tools for businesses.
To learn more about the core concepts of robotic automation, learners can register on FutureSkills Prime and access RPA courses aligned to industry standards and validated by the Government of India.
Written by NIELIT Aurangabad