Course Provider
What will you learn in this course?
Through a series of short games, simulations and an easy-to-apply toolkit of tips and techniques, this course will help you master the skills needed to manage multiple projects and stakeholders effectively.
By the end of this course, you will be able to:
- Appreciate the difference between managing projects versus programs
- Understand the roles and responsibilities of a program manager
- Create an effective program plan
- Establish a clear governance framework
- Identify and handle risks
- Manage and engage stakeholders
- Promote a culture of knowledge sharing across your projects
- Adapt to and deal with change effectively
- Appreciate how to go about program closure
- Recognize and avoid the biases associated with program management
Transitioning to Program Management
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Skill Type
Professional Skills
- Domain
Program Management
- Course Category
Professional Skills
- Certificate Earned Partner Completion Certificate
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- Course Price
INR 2,372
- Course Duration
4.5 Hours
- Course Price
Why should you take this course?
With the rise of multiple, inter-connected projects, complex stakeholder landscape, and a constantly changing risk horizon, the role of the Program Manager continues to evolve and be in-demand. In this exciting narrative driven and game-based learning program, you will step into the shoes of a program manager, handle complex challenges and make critical decisions, as you work your way towards program success.
Following the flipped learning methodology, this course focuses on learning by doing, rather than by passively consuming content. Through the various simulations and challenges, you will:
- Encounter authentic, everyday workplace situations
- Make critical decisions
- Face realistic consequences
- Get immediate and detailed feedback
- Replay situations to apply what you have learnt and get better outcomes
- Take away a toolkit of downloadable resources and easy-to-apply, practical tips, tools and techniques
Who should take this course?
This course is best suited for:
- New or aspiring program managers
- Project managers looking to move into program management
- Roles that require multiple projects/clients to be managed at the same time (HR, Finance, IT, others)
Curriculum
In this multi-episode adventure, you will step into the shoes of a bright, young program manager, Natasha, as she navigates her way through the key areas of program management. Here is a glimpse of each episode and what you will learn as you play:
Episode 1: Wearing the Program Manager’s Hat
Step into the shoes of Natasha, the program manager. Make smart decisions to get her program off to a promising start:- Understand the difference between projects and programs
- Explore the roles and responsibilities of a program manager
- Appreciate the why behind your program
Episode 2: Plan. Plan. Plan.
Interact with your program sponsor and key stakeholders to come up with a detailed plan, before jumping into action:- Create a dynamic program plan, with trackable milestones
- Negotiate scope and resources with key stakeholders
- Plan resource and project allocation
- Beware of biases in program planning
Episode 3: The Law That Governs
Without the right governance, chaos ensues. It’s up to you to find a way to bring everything back on track:- Understand the need for program governance
- Define a clear governance framework for your program
Episode 4: Where are the Risks?
Programs are being shut down due to poor planning. Do what you must to keep yours afloat:- Identify potential risks from various sources
- Determine contingency and mitigation plans
- Steer clear of the biases in risk management
Episode 5: The Stakeholder Challenge
Your stakeholders have concerns that can bring your program to a halt. It’s up to you to get them back on board:- Map stakeholders on the power-interest matrix and the engagement continuum
- Understand and address their needs through empathy and mindful communication
- Use key influencing techniques to get their buy-in
Episode 6: Share the Knowledge
A lot of time is being wasted by reinventing the wheel. Help improve effectiveness by building strong knowledge sharing practices:- Understand the different roles in knowledge sharing
- Create a culture of knowledge sharing
- Devise a customized communication strategy to circulate key information to all stakeholders
Episode 7: Change Alert
With everything on track, a sudden request from a senior stakeholder creates panic all around. Take control and handle the situation:- Understand the why behind the change request
- Utilize the triple constraint model to address the change
- Bring about greater agility and avoid biases when dealing with change
Episode 8: And, So It Ends.
All’s well that ends well. Bring your program to a logical close, before you call it a day:- Ensure a maintenance plan is place
- Conduct a lessons learnt with the team
- Ensure program documentation is complete
- Celebrate success. You did it!
Tools you will learn in this course
Here are some of the tools that you will learn in this course:
- Program planning frameworks
- Governance frameworks
- The 4 steps of risk management
- The stakeholder engagement continuum
- The stakeholder power-interest matrix
- The stakeholder communication framework
- The triple constraint model of dealing with change
- Biases in program management like:
- Confirmation bias
- Planning fallacy
- Anchoring
- Status quo bias
- Sunk cost fallacy
- Information bias
- Outcome bias
FAQs
The skills you learn in a program management course will be invaluable as you grow and take on more and more responsibility. You will learn how to plan in a dynamic, ever-changing environment, identify and handle risks, engage and influence stakeholders, drive multiple projects simultaneously, and deal with change effectively. No matter what your chosen career path, these skills are bound to set you apart and help you succeed.
This course was created by a team of learning psychologists, instructional designers, game artists and game developers at Flogames – an EdTech organization, focused on creating engaging, gamified learning experiences for professionals through immersive, narrative-driven simulations.
The total duration of the course is 4.5 hours. However, keeping in mind the busy schedule of working professionals, it has been broken down into short 10-15 minutes modules. Try doing 1 or 2 modules, every day to finish the course within two weeks.
Certificates are awarded based on completion. Once you have completed all the modules in the course, you can download the certificate from the given section of the learning portal.
Don’t worry, that’s how you learn. Just read through the feedback given and try again. Only your best score counts.
Yes, you can. However, for a better experience, we would recommend playing it on a laptop or desktop.